WhatsApp, email, web chat, follow-up, CRM logging, handled by AI that answers in seconds and never goes home at 5pm. We install it, you run it. Outcome-based guarantee on every tier.
Every AI Automation engagement starts with a discovery call where we agree on a measurable outcome, recovered hours per week, leads handled autonomously, response time below a target minute count, or a similar metric that reflects the actual problem you're trying to solve.
That number gets locked in writing before you pay a cent. From the day the system goes live, you have 60 days. If the agreed metric isn't hit by day 60, we keep working at no further cost until it is. No goalpost-shifting. No "well, you should have used it more." If we missed the number we agreed, the work to fix it is on us.
Why we can promise this: we deliberately cap intake at 2 new AI Automation engagements per week. The setup is real engineering work and tuning takes attention, overbooking would mean we'd miss outcomes for everyone. The cap is what makes the 60-day promise honest.
A lead replied to in five minutes converts roughly nine times more than the same lead replied to in five hours. SA SMEs lose half their incoming pipeline to response-time decay because the team that's good at the work isn't built to sit on WhatsApp at 7pm on a Tuesday. AI handles the first reply, the qualification, the booking, and the follow-up that humans forget. You handle the work.
WhatsApp messages and form submissions get an immediate, conversational reply that qualifies the lead and either books them in or escalates to a human. The customer feels heard. You stop losing them to whoever replied first.
The quotes that go cold, the no-shows that need rebooking, the warm leads that ghosted three weeks ago, AI runs the multi-touch sequences your team would run if they had the time. Recovered revenue you used to write off.
Every conversation across WhatsApp, email, and web chat lands in a single CRM with the context attached. Daily digest report shows what happened. Weekly review on the Pro tier tunes what isn't converting.
All tiers carry the outcome guarantee. The difference is what's in scope, inbound only, or inbound plus CRM, or the full follow-up engine.
For SMEs receiving up to 30 leads per month.
For SMEs receiving 30 to 80 leads per month.
For SMEs receiving 80 to 200 leads per month.
Receiving more than 200 leads per month or running a multi-branch operation? You probably want AI Systems instead, bespoke agentic builds for higher-volume operations.
We map your current lead flow, channels, volumes, response times, drop-off points, what your team is doing manually that AI could do faster. End of the call we agree on the outcome we'll be measured against and the tier that fits.
You get a written scope: what's in, what's out, the agreed outcome metric, the 60-day window, and the work-for-free clause. 50% deposit on signature.
Workflow build, integration into your existing systems (or set-up of new ones), testing against your real conversation history, and AI tuning to your business voice. You see progress weekly.
System goes live. 50% balance due. From this day we're measured against the agreed outcome. We tune weekly, you get a daily digest, and at day 60 we hit the metric or we keep working at no further cost.
Established SA SMEs and growing businesses that have a working website (ours or someone else's) and a real lead flow they're struggling to keep up with. If WhatsApp messages and form submissions go cold because nobody replied within 5 minutes, this is for you. If you're getting under 10 leads a month, you don't need this yet, you need more leads, which is what the Websites offer is for.
We quantify the outcome in the discovery call against your specific business, recovered hours per week, leads handled autonomously, response time below a target, or a similar measurable. The number gets locked in writing before you pay a cent. From go-live, you have 60 days. If we don't hit the agreed outcome by day 60, we work for free until we do. The guarantee fires only on agreed metrics, not on shifting goalposts after the fact.
Respond covers inbound, WhatsApp auto-reply, web chat, calendar booking. Right for SMEs receiving up to 30 leads per month. Standard adds outbound, email auto-reply with categorisation, CRM logging, daily digest. Right for 30 to 80 leads per month where a spreadsheet stops being viable. Pro adds the full follow-up engine, multi-channel sequences, lead scoring, full CRM with calendar/email/WhatsApp sync, and a weekly review call. Right for 80 to 200 leads per month where every leak is real money.
No. We can run on a simple Google Sheet at Respond tier, set up a lightweight CRM at Standard tier (HubSpot Free or similar), or integrate with your existing CRM at Pro tier (HubSpot, Pipedrive, Zoho, Salesforce, custom, we're agnostic). The CRM is a tool, not the offer. The offer is the AI doing the work.
Respond tier: 5 to 7 business days from kickoff. Standard tier: 10 to 14 business days. Pro tier: 14 to 21 business days. The ranges are because of integration complexity, connecting to your existing systems takes longer than spinning up new ones. Setup time is separate from the 60-day outcome window, which only starts once the system is live and learning.
Every workflow has a human-in-loop fallback for edge cases. The AI handles what it's confident about and escalates what it isn't. We monitor accuracy weekly and tune as new patterns appear. The system gets better the more it sees of your specific business, month 3 is materially better than month 1.
Yes, monthly. No 12-month lock-in. The system stays yours during the notice period (30 days). After cancellation, you keep your data, your CRM access, and any tools we set up under your accounts. The AI workflows are scoped to what you've licensed, so they switch off, but the infrastructure stays.
A free 45-minute discovery call where we map your current lead flow and tell you which tier fits, or whether you should be on the Websites offer first. Honest answers either way.
Book a discovery call